Nayvee Tech

05—Client work · Website · Security · Hosting

New website and secured email after a hack

Professional home-based care, frail care, end-of-life care and caregiver training in South Africa. When we met them, their old website and email had been hacked. We investigated the breach, secured their accounts and email, built a new website with every booking wired to their inbox and CRM, and now manage their hosting and business email.

Client
Melmer Health
Status
Ongoing
Melmer Health website home page with appointment booking

01—The challenge

Melmer's old website and email accounts had been compromised, and nobody knew how far it went. Enquiries were going astray, the site could not be trusted, and families looking for care and students looking for training could not reach them reliably.

02—What we built

We started with an investigation: traced how the site and mailboxes had been breached, cleaned and locked down the accounts, moved their email onto managed hosting with proper authentication, and set up monitoring. Then we built a new, warm, credible website with pages for each service and course, a gallery, an FAQ and an appointment booking flow. Every booking and contact form is delivered instantly by a serverless email backend to their inbox and into their CRM, so no lead is lost. We host the site and run their business email.

03—What we do for them

  • Breach investigation and account recovery
  • Email security and migration
  • Website design and build
  • Booking and enquiry forms with a lead backend
  • CRM and inbox delivery
  • Web hosting and business email
  • Monitoring, updates and support

04—What it changed

  • Secured
    Breach traced, accounts recovered, email locked down
  • Instant
    Bookings and enquiries delivered to inbox and CRM
  • Hosting + email
    Managed by Nayvee Tech

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